You already know what customers bought.
Now make the next
email match why
they bought it.

You already know what customers bought. Now make the next email match why
they bought it.

Ask one simple question after checkout. Use the answer to trigger the right Klaviyo flow without rebuilding your setup.

Book a Demo

Built for Shopify brands that

already care about retention

Built for Shopify brands that

already care about retention

Built for Shopify brands that

already care about retention

THE MISSING PIECE

We measure

almost everything.  

Except the reason

behind the purchase.

We measure

almost everything.  

Except the reason

behind the purchase.

Most brands already know what someone bought,

when they bought it, and how much they spent.

But the reason behind the order often stays a black box.

Most brands already know what someone bought, when they bought it, and how much they spent.

But the reason behind the order often stays a black box.

Was it for themselves?

As a gift?

Just to try the brand?

Once you know why someone bought, your follow-up

can finally match the person behind the order.

Once you know why someone bought, your follow-up can finally match the person behind the order.

What they bought

Product, variant, quantity

When they bought

Date, time, order moment

How much they spent

Order value, discount, AOV

Why they bought it?

Still missing for most brands

THE PROBLEM WITH POST-PURCHASE

Why are we still sending

every customer the same

follow-up after checkout?

Why are we still sending every customer the same

follow-up after checkout?

Someone buys for themselves.

Someone else buys a gift.

Another customer is trying

your brand for the first time.

Another customer is trying

your brand for the first time.

And still, they often end up in the exact same flow.

That is where relevance starts to disappear.

And when relevance drops, retention usually goes

with it.

And still, they often end up in the exact same flow. That is where relevance starts to disappear.

And when relevance drops, retention usually goes with it.

57%

of customers say irrelevant emails are one of the main

reasons they unsubscribe.

of customers say irrelevant emails are one of the main

reasons they unsubscribe.

HOW IT WORKS

One simple question.  

Right when the intent

is still fresh.

One simple question.  

Right when the intent is still fresh.

Step 1

Customer checks out

Loopmello appears right after

purchase on the thank-you page.

Loopmello appears right after

purchase on the thank-you page.

Step 2

One-tap intent question

We ask the main reason they

purchased today.

We ask the main reason they

purchased today.

Step 3

Answer is captured

The intent is stored instantly

with zero friction.

The intent is stored instantly

with zero friction.

Step 4

Intent triggers the right flow

The answer flows to Klaviyo

and starts smarter follow-up.

The answer flows to Klaviyo

and starts smarter follow-up.

Thank you, Abdi!

Your order #12345 is confirmed.

We've sent a confirmation email

with your order details.

Before you go...

What's the main reason

you purchased today?

Needed it for myself

Gift for someone else

Replacing or upgrading

Saw it and couldn't resist

Needed it for myself

Thanks! Your feedback helps us

send you better recommendations.

Intent: Needed it for myself

Added to the right follow-up flow

KLAVIYO FLOW FRAMEWORKS

Not just answers.

Ready-to-use follow-up paths.

Not just answers.

Ready-to-use follow-up paths.

Loopmello helps turn post-purchase intent into 5 practical

Klaviyo flow frameworks your team can use from day one.

Loopmello helps turn post-purchase intent into 5 practical Klaviyo flow frameworks your team can use from day one.

The gift buyer flow

For customers buying for

someone else. Send gift-

specific education and

repeat-purchase emails.

The treat yourself

upsell

For customers buying for

themselves. Recommend

the next best product while

intent is still warm.

The refill reminder

For products customers

run out of. Trigger

reminders based on use

case, timing, or purchase

reason.

The goal-based

cross-sell

For customers buying

toward a specific outcome.

Match follow-up content to

their goal or routine.

The education flow

For customers who need

more context after

purchase. Send tips,

proof, and guidance that

builds trust.

Your Klaviyo setup stays in place. Loopmello adds the context it was missing.

The gift buyer flow

For customers buying for

someone else. Send gift-

specific education and

repeat-purchase emails.

For customers buying for

someone else. Send gift-

specific education and

repeat-purchase emails.

The treat yourself

upsell

The treat yourself

upsell

For customers buying for

themselves. Recommend

the next best product while

intent is still warm.

For customers buying for

themselves. Recommend

the next best product while

intent is still warm.

The refill reminder

For products customers

run out of. Trigger

reminders based on use

case, timing, or purchase

reason.

For products customers

run out of. Trigger

reminders based on use

case, timing, or purchase

reason.

The goal-based

cross-sell

The goal-based

cross-sell

For customers buying

toward a specific outcome.

Match follow-up content to

their goal or routine.

For customers buying

toward a specific outcome.

Match follow-up content to

their goal or routine.

The education flow

For customers who need

more context after

purchase. Send tips,

proof, and guidance that

builds trust.

For customers who need

more context after

purchase. Send tips,

proof, and guidance that

builds trust.

Your Klaviyo setup stays in place. Loopmello adds the context it was missing.

The same post-purchase flow.

Two completely different results.

The same post-purchase flow.

Two completely different results.

Without Loopmello

Guesswork after checkout.

Everyone gets the exact

same emails.

Guesswork after checkout.

Everyone gets the exact

same emails.

Customer A bought the serum

Sent: 10% Discount Email

Customer B bought the serum

Sent: 10% Discount Email

Customer C bought the serum

Sent: 10% Discount Email

With Loopmello

Context after checkout.  

Every email matches

the reason.

Context after checkout.  

Every email matches

the reason.

Customer A needed it for herself

Sent: Routine Guide Email

Customer B bought it as a gift

Sent: Gift Follow-up Email

Customer C is trying the brand

Sent: Brand Story Email

REAL CASE STUDY

Same flow.

Different outcome.

Same flow.

Different outcome.

Real results from adding one simple question.

Same store, same period.

Real results from adding one simple question. Same store, same period.

22 hard buying reasons captured

Zero-party data collected in 20 days.

"Gift for my husband"

Mar 29, 2026

"Treating myself"

Mar 28, 2026

"Saw it on Instagram"

Mar 27, 2026

"Recommended by a friend"

Mar 26, 2026

"Bundle deal looked great"

Mar 25, 2026

... and 17 more responses

THE LOOPMELLO WINNER

Real Klaviyo Dashboard Results

Loopmello Flow (20 days)

CTR

4.61%

Revenue

$345.74

Previous 20-day standard flow revenue: $51.11.

Previous flow revenue: $51.11

INTEGRATIONS

Native where it matters.

Simple where it should be.

Native where it matters. Simple where it should be.

Loopmello fits into the Shopify and Klaviyo setup your team already uses.

Shopify

Loopmello lives directly

in the post-purchase

experience.

Loopmello lives directly

in the post-purchase

experience.

Klaviyo

Pushes responses into

flows and segments.

Pushes responses into

flows and segments.

Exports

Export the data

whenever you need it.

Export the data

whenever you need it.

We would rather make your current setup smarter than pretend you need a new one.

WHY WE BUILT THIS

The follow-up is broken.

Let’s be honest.

Most brands work hard to earn the sale.

They test the ads.

They tweak the store.

They obsess over the checkout.

They test the ads.

They tweak the store.

They obsess over the checkout.

But the moment the order comes in, the follow-up usually falls back to default.

A thank-you page.

A generic email.

The same flow as everyone else.

A thank-you page.

A generic email.

The same flow as everyone else.

And somewhere in the background, someone on the retention team is trying to figure out why people stop opening, clicking, or buying again.

That never made sense to me.

Because most brands already have the tools.

They have Shopify.

They have Klaviyo.

They have flows, segments, automations, and teams who care.

They have Shopify.

They have Klaviyo.

They have flows, segments, automations, and teams who care.

What they are missing is the context that makes the follow-up feel relevant:

why someone just bought.

That is why we built Loopmello.

Not as another noisy pop-up.

Not as a long survey.

Not as more work for the customer.

Not as another noisy pop-up.

Not as a long survey.

Not as more work for the customer.

Just a quiet layer after checkout that captures the context while it is still fresh.

So your team can follow up like they know who they are talking to.

Abdi Hassan

Founder, Loopmello

BEHIND THE SCENES

What it’s really like

to work with me.

What it’s really like

to work with me.

I’ve been in e-commerce since 2019, from running my own Shopify stores to helping brands with ads, community and retention.

Here are a few words from founders I’ve worked with along the way.

I’ve been in e-commerce since 2019, from running my own Shopify stores to helping brands with ads, community and retention.

Here are a few words from founders I’ve worked with along the way.

One thing I value about Abdi is

how quickly he gets it. He thinks

with you, moves fast, and

understands the audience behind

the brand. It never feels like a

template. It feels like it was made

for the community.

One thing I value about Abdi is

how quickly he gets it. He thinks

with you, moves fast, and

understands the audience behind

the brand. It never feels like a

template. It feels like it was made

for the community.

Rahim Nnafie

Brand Manager, TouzaniFC

From the first conversation, Abdi brings clarity. He thinks strategically, communicates clearly, and keeps things moving from idea to execution. You always know where things stand.

Jair Zeegelaar

Founder, Andelia

Practical, creative, and always thinking along with you. Abdi keeps the goal in mind and looks for the moves that actually help you get results.

Katlijn De Koninck

Founder, ba'sil

YOUR QUESTIONS ANSWERED

Questions, before you ask them.

Clear answers to the things Shopify brands usually want

to know before getting started with Loopmello.

Clear answers to the things Shopify brands usually want to know before getting started with Loopmello.

What is Loopmello exactly?

Is this a survey tool?

How is Loopmello different from other survey tools?

Does this work with Klaviyo?

Is this only for Shopify?

Do I need technical skills to use it?

What kind of brands is this best for?

One answer after checkout

can improve everything

that happens next.

One answer after checkout can improve everything that happens next.

Loopmello helps Shopify brands understand why

customers bought, so every follow-up can be more

relevant and effective.

Loopmello helps Shopify brands understand why customers bought, so every follow-up can be more relevant and effective.

Book a Demo

You already know what customers bought.Now make the nextemail match why they bought it.

You already know what customers bought.Now make the nextemail match why they bought it.

You already know what customers bought. Now make the next email match why they bought it.

You already know what customers bought.
Now make the next
email match why
they bought it.

You already know what customers bought.
Now make the next
email match why
they bought it.

You already know what customers bought. Now make the next email match why
they bought it.